In Certified ScrumMaster (CSM) training, explore the roadmap for adopting Agile, covering the essential concepts and tools of Scrum. You’ll learn how to lead development teams toward Agile operations by managing product backlogs, planning releases and sprints, tracking and reporting progress, and conducting retrospectives.

This two-day Certified ScrumMaster Training prepares you to gain your Scrum Alliance Certified ScrumMaster. Upon class completion, you’ll prove your understanding of the Scrum framework and its application to complex projects by taking Certified ScrumMaster exam. CSM training includes a 2 year membership in the Scrum Alliance.

What you'll learn

In the CSM training, we address real-world scenarios in a highly interactive format. Going beyond theory, we share personal stories and provide practical, useful tools.

  • Investigate differences between Agile processes and traditional waterfall methodologies
  • Explore the theoretical basis of Scrum
  • Gain an understanding of an array of Agile methods
  • Learn ways to scale Scrum to the enterprise

Our CSM trainers are practicing Agile experts with decades of real-world industry experience rolling out Scrum at companies small and large, across the public and private sectors.

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Who Uses Scrum?

Scrum is designed to deliver any type of project, product or service. It is specifically about aligning a teams effort towards creating and maximizing value delivery from a team. The vast majority of teams that use Scrum are in the IT delivery space, as that is the space where Scrum started. Scrum and Agile methods are highly applicable in all departments, IT and business-side alike.

We have personally consulted with many teams outside the IT field including:

  • Legal teams delivering briefs
  • Education materials creation
  • Non-IT Service delivery
  • The creation of a county wide School Within a School Program
  • Video creation

Scrum can be helpful for anyone working with teams to deliver value.
The certification itself is most recognized in the technical field but many people outside IT are using scrum to become more effective at managing and aligning teams to whatever mission they are embarked upon.


Understanding Scrum

  • A Case for Change
  • Scrum Process Overview
  • Agile Planning
  • Agile Requirements
  • Agile Estimation

Roles & Responsibilities

  • Product Owner
  • ScrumMaster
  • The Team

Enabling Agility

  • Choosing the Right Projects
  • Maximizing Quality & Productivity
  • Shared Workspaces
  • Information Flow

The Scrum Process

  • Discovery Sessions
  • User Stories
  • Release Planning
  • Product Backlog
  • Sprint Planning
  • Sprint Backlog
  • Sprint
  • Sprint Review
  • Daily Scrum
  • Sprint Retrospective

Advanced/Bonus Topics

  • Resource & Portfolio Management
  • Agile Contracting
  • Distributed Delivery
  • Agile Engineering
  • Metrics and Reporting
  • Others as Requested and Prioritized by the Class

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