One of the best podcast interviews I’ve heard is the one that Bob Payne conducted with Bud Phillips in 2006 at the Agile conference. Bud, then a business-side VP of Decisioning Services at Capital One, really brought out some of the best aspects of Agile methods:
- Taking the Lean perspective on Agile;
- Making the initial transition from Waterfall to Lean-Agile;
- The positive impact on team and associate satisfaction, “associates blossom….it’s a positive virtuously driven cycle“;
- The positive impact on customers, including a shared definition of what’s valuable, “not functional perfection, but the total outcome of all the work put together” and a closer collaboration with IT teams;
- The “enormous human dimension” of Agile — how people start to work in a different, trusting way;
- The ability to change incrementally more easily because Agile in this group was business-side driven as (as opposed to being a purely IT-driven initiative); and
- How Agile challenges leaders, and how they work, allow for room and inspire.