Certified Scrum Professional – Product Owner

Live Online

This course is offered both in person and live, online. 
See registration types to the right.

The Certified Professional Product Owner (CSP-PO) is the final course on the Product Owner’s Path to CSP. This deeply interactive course will explore the most advanced aspects of Scrum Product Ownership.  Students will practice approaches for validating product assumptions, learn advanced interactions with customers and users and master advanced Product Backlog management, while sharing knowledge with other experienced practitioners and getting advice tailored to their specific situations.

Read more about the requirements and prerequisites for this certification at ScrumAlliance.org.

This highly engaging virtual experience is centered around a case study that spans thirteen interrelated exercises.  It approaches topics from unique perspectives and introduces new and unusual tools and techniques alongside novel uses of familiar ones.  It asks participants to consider their own personal and organizational situations and construct a plan for improvement, utilizing ideas from trainer, content and peers.

Meet your Instructor

Arlen Bankston: One of the First Certified Scrum Trainers

Arlen Bankston was at the vanguard of the agile movement, beginning to practice within two years of the Agile Manifesto’s writing and soon developing one of the earliest Scrum Product Owner courses.  He co-founded a premier Agile consultancy (LitheSpeed), and was among the first to explicitly blend lean systems thinking and user experience practices with agile software development practices.  An active executive for over 17 years, he continues to coach, speak, train and mentor to stay at the edge of ever-advancing lean and agile practices.  Learn more about Arlen.

What You'll Learn

Who Should Attend

Product Owners, Product Managers, Journey Owners, Chief and Principal Product Owners, Key Business Stakeholders, Business and Solution Analysts, User/Customer Experience Leads

Learning Objectives

Following this course, attendees will be able to:

  • Act as an effective Product Owner in any environment
  • Appraise how organizational designs and structures affect Product Ownership
  • Deal with stakeholder conflict
  • Communicate more effectively with stakeholders about their needs
  • Launch and charter a new Scrum team with strong Product Ownership
  • Define expectations for quality
  • Manage product backlogs across multiple teams
  • Grasp and select among scaling patterns
  • Prioritize at scale
  • Design and compare business models
  • Construct competitive analyses
  • Calculate opportunity size
  • Develop a product plan or forecast
  • Develop appropriate release strategies
  • Craft measurable product goals
  • Determine product profitability
  • Calculate expected economic results
  • Explain iterative and incremental investment models
  • Optimize return on investment
  • Calculate cost of delay
  • Design strategies for agile funding
  • Integrate customer development into product development
  • Evaluate customer research and product discovery methods
  • Design and test hypotheses
  • Evaluate experimental results and impact
  • Emphasize outcomes over output
  • Design appropriate value creation strategies for different points in the product lifecycle
  • Order different types of product backlogs
  • Defend prioritization strategies
  • Lead highly effective backlog refinement
  • Engage users and customers in backlog refinement


Any questions about this training? Contact our team.

The Online Experience

2 8-hour online training days are fun and exciting as you learn with fellow professionals from around the world.

Some answers to online training FAQs from our students:

  • We host our virtual training on Zoom with interactive components on Mural
  • We take breaks almost hourly
  • No special tech skills are required, though basic familiarity with computers is a must
  • We understand you may have family at home in this unique time, and our trainers know there will be some disruptions
  • Our maximum student:instructor ratio for the best online experience is 25:1.  Most trainings are smaller than this, and in most trainings we have a second technical host supporting our students
  • Certification fees are included in the tuition